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Managing Groups

You can create and delete groups, manage group members, configure group email aliases, and manage permissions.

Creating a Group

  1. From the CloudPortal Services Manager (CPSM) menu bar, click Services > Exchange > Distribution Groups.
  2. Under Group Management, type a name for the group you want to create and select either the Distribution or Security option depending on what you want to create.
  3. Click New Group. The group is created and the group properties screen appears.
  4. Click Save.

All groups must have unique email addresses assigned to them regardless of whether they are distribution groups or security groups. Groups without email addresses may not be used in Office 365.

Adding Members to a Group

  1. Determine which location to use:
    1. For mail contacts, other groups, and users that were migrated from Hosted Exchange at CDS, navigate to Services > Exchange > Distribution Groups.
    2. For users created after the migration, navigate to Services > Group Management
  2. Select the group to which you want to add members.
  3. Click the Members tab.
  4. In Member Search, type the name of the object you want to add and click Find.
  5. Select the object's checkbox and click Add.
  6. Click Save.

Adding an Email Address to a Group

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group for which you want to create an email alias.
  3. Click the Email tab.
  4. In the Group Email Addresses table, click Add. A blank alias table entry appears.
  5. Under Name, type the email alias you want users to specify when sending emails to the group.
  6. Click Update to save your entries.
  7. Click Save.

Restricting Incoming Email to a Group

This setting prevents external emails from reaching the group.

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group to which you want to restrict email.
  3. Click the Email tab.
  4. Select the Senders require authentication checkbox.
  5. Click Save.

Designating Group Owners

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group for which you want to assign an owner.
  3. Click the Management tab.
  4. In Owner Search, type the name of the object to whom you want to assign group ownership and click Find.
  5. Select the object's checkbox and click Add.
  6. Under Membership Approval, choose whether owner approval is required for joining or leaving the group.
  7. Click Save.

Enable Users to Send Email Through Groups

You can assign certain users to send email using the group alias. To recipients, the sender appears as the name of the group instead of the individual user.

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group through which you want objects to send email.
  3. Click the Permissions tab.
  4. Under Send-As Permissions, search for the objects you want to add.
  5. Select the checkbox for each user you want to add and click Add.
  6. Click Save.

Restrict Group Access to Specific Users

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group to which you want to restrict access.
  3. Click the Permissions tab.
  4. Under Accepted Senders, select the Only users in the following list option.
  5. Search for the users you want to add and select the checkbox for each user.
  6. Click Add.
  7. Click Save.

Block Group Email from Specific Users

  1. From the CPSM menu bar, click Services > Exchange > Distribution Groups.
  2. Select the group to which you want block users.
  3. Click the Permissions tab.
  4. Under Rejected Senders, select the Only users in the following list option.
  5. Search for the users you want to add and select the checkbox for each user.
  6. Click Add.
  7. Click Save.