Users that have been synchronized from your local Active Directory domain via AD Sync must be modified locally, not in CloudPortal.
The User Functions dialog box enables you, as the administrator, to manage an individual user in your organization. To manage multiple users with User Functions, use the Multi User Selection dialog box described in Bulk User Import.
|Edit User||Modify user contact information and e-mail addresses, change the user password, add or remove security roles, and modify account settings. Many of these settings will be unavailable for users that are managed via AD Sync.|
|Copy User||Make a copy of an existing user within your agency. The copied user possesses the original user's settings and provisioned services.|
|Delete||Permanently delete a deprovisioned user account from CloudPortal Services Manager (CPSM). This function is only available after you deprovision a user.|
|Deprovision||Deactivate the user account but keep the account information in CPSM.|
|Disable|| Disable the user account in CPSM. The user cannot log in to any services while disabled and the administrator cannot modify any services previously provisioned to the user.
* To reinstate the user, click Enable and then Provision.
* To delete the user, click Delete. This action deletes the user account and all associated data (such as a mailbox).
You can modify user settings by using Edit User while the user is disabled. Click Provision in the Edit User dialog box to apply the changes to the user.
|Enable||Reinstates the user account in CPSM. Next, click Provision to provide the user with full access to its provisioned services.|
|Provision||Activate the user account after updating or modifying account settings. If a user had been disabled, Enable the user before performing a provisioning operation.|
|Services||Select and configure service settings and provision one or more services to the user. Some services, such as Office 365, must be provisioned in Nuvolex.|