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Pre-configured Account Roles

When provisioning administrators for your agency in CloudPortal Services Manager (CPSM), you have a number of pre-configured roles available to select. The table below details what permissions are provided by each role. Most agency administrators will likely need to be included in the User and Service Administrator role.

Role Name Permissions
Customer Administrator Read, Update, Provision just the Customer (no users or services)
Partial User Administrator (Reset Passwords) Read, Update, Provision, Password Reset just the Users (no services)
Service Administrator Read, Update, Provision, Deprovision, Reset just the User Services (no passwords or user updates)
User Administrator Read, Update, Provision, Deprovision, Delete, Impersonate, Password Reset just the Users (no services)
User and Service Administrator Read, Update, Provision, Deprovision, Delete, Impersonate, Password Reset both Users and Services